FAQ

Questions people ask before they trust this.

The public trust surface answers the obvious questions before someone decides whether Qlumo is the right tool at all.

Is this legal, medical, or psychological advice?

No. Qlumo is a preparation tool. It explains how things typically work and organizes your situation in full. It does not diagnose you or tell you what to do.

So what do I actually get?

A complete conversation that maps out your options, and a downloadable document with your situation organized, your timeline, your next steps, and the exact questions to ask a professional.

Is my data private?

Yes. Everything you share is encrypted and automatically deleted after 30 days. You can also delete a session yourself at any time.

Can Qlumo replace a lawyer, doctor, or therapist?

No. It is built to make seeing one faster, cheaper, and more productive, and to give real help to people who cannot reach one today.

What if I'm in a crisis or emergency?

Qlumo is not an emergency service. If you are in danger or thinking about harming yourself, contact 988 in the US or your local emergency number. Mind Check-in shows these resources before you begin.

Can I get a refund?

If the session did not work for you, contact support within 7 days and we will make it right. Final operational wording remains pending counsel review.